commercebuild Success Portal commercebuild Success Portal

  • Home
  • Submit a Ticket
  • Updates
  • Finder

Welcome to Our Support Center!

If you can't find your answer here, start a chat with us, and we will be happy to assist you.

Discovery Questions(4)

  • Which ERPs Do You Support?
  • Is commercebuild PCI Compliant?
  • Is FTP or SSH access provided?
  • Where are your data centers located?

FAQ(9)

  • Custom URLs for Product Permalinks
  • How to Modify Purchase Order Expected Arrival Date
  • How to Set the Default Warehouses
  • How to Set the System Default Customer
  • How to set product dimensions and weight for shipping

Getting Started(6)

  • How to Add a JavaScript Snippet
  • Create a New Custom Page
  • Change Custom Page Parent
  • How to Import Products in a CSV for a Promotion
  • Custom URLs for Product Permalinks

Troubleshooting(4)

  • How to View the Console in Chrome
  • Error: “FAILED – ERROR MESSAGES|*|No SSH Connection.”
  • Spam Submissions on Forms with reCAPTCHA
  • Email Deliverability and SPF Records

Tutorials(18)

  • Create a New Custom Page
  • Change Custom Page Parent
  • How to Import Products in a CSV for a Promotion
  • Add Credit Card Logos to Payment Method Checkout Step
  • Signing up for Cloudflare and Configuring Your Domain

Video(1)

  • Using Google Optimize to A/B Test Your Web Store
© commercebuild 2020. All rights reserved.