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Welcome to Our Support Center!

If you can't find your answer here, start a chat with us, and we will be happy to assist you.

Business Central

  • Getting Started – commercebuild connector
  • Customer Ledger Transaction History & Paying Open Invoices
  • Orders
  • Sales Tax
  • Managing Products

Discovery Questions

  • Is commercebuild HIPAA Compliant?
  • Premium Support
  • Sage Alerts & Workflow
  • Where are your data centers located?
  • Is FTP or SSH access provided?

FAQ

  • Enabling Promotion Field in Checkout
  • Adding Tax Exemptions in Avalara
  • How to Grey Cloud (Deactivate Proxy) at Cloudflare
  • How to Modify Transaction Email Recipients
  • How to Manage “Customer On Hold”, “Customer Disabled” and “Inactive Customer” Sage 300 Customer Statuses

Getting Started

  • Enabling Promotion Field in Checkout
  • What commercebuild Does And How We Can Help
  • How to Unassign a Product from a Category
  • Enable Editable Item Description
  • Punchout2Go Integration

Troubleshooting

  • General troubleshooting of display issues
  • ERROR: X3 server is not allowed to ask the web service server to open a window
  • Error When Uploading Images
  • Paya Connect Desktop Client Not Running
  • Why Address Line 1 is non-editable?

Tutorials

  • Adding and Managing Brands
  • How to Create Variant Options
  • How To Create Shopping Cart Using Content Grid
  • Useful CSS Classes for Content
  • How To Show Category Description

Video

  • How to Do a Price Search in Sage X3
  • How to Delete Pre Authorizations (Preauths) from commercebuild Payments
  • How to Set up Order Terms and Conditions
  • How to Enable reCAPTCHA on Registration Forms
  • How to Enable Multilanguage
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