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Release 4.48.0

The commercebuild platform will be upgraded to 4.48.0 in our Australia region on September 27, at 20:00 UTC, i.e. September 28 at 06:00 Melbourne time. 4.48.0 will be released to our North America and...

Release 4.47.0

The commercebuild platform will be upgraded to 4.47.0 in our Australia region on September 13, at 20:00 UTC, i.e. September 14 at 06:00 Melbourne time. 4.47.0 will be released to our North America and...

Release 4.46.0

The commercebuild platform will be upgraded to 4.46.0 in our Australia region on August 28, at 20:00 UTC, i.e. August 29 at 06:00 Melbourne time. 4.46.0 will be released to our North America and Europ...

Issues with Database Server

20:56 UTC – CPU utilization for the database server in question reached 100% around 19:50 UTC. We first received notice of the start to this issue about 8 minutes later at 19:58 UTC. As of 20:55...

Planned Routine Database Maintenance

Routine MySQL database maintenance is planned for September 11/12, 2022. The maintenance should take about 30 mins to finish and each environment will be down for about 3 minutes. The upgrade dates/ti...

Release 4.45.0

The commercebuild platform will be upgraded to 4.45.0 in our Australia region on August 17, at 20:00 UTC, i.e. August 18 at 06:00 Melbourne time. 4.45.0 will be released to our North America and Europ...

Paya Transaction Errors

19:30 UTC – Paya has updated their status site: 3:10pm EST – we see no additional errors after 3pm. We are receiving reports from our customers that the errors seem to have resolved. 17:55...

Release 4.44.0

Please note: The update to the AU region was delayed by one day. The dates and times have been updated below. The commercebuild platform will be upgraded to 4.44.0 in our Australia region on August 3,...

Scheduled Database Maintenance August 15, 2022

Routine database maintenance is planned to occur on August 15th, 2022. The maintenance should take about 15 minutes to finish and the instances will be down for about 30 seconds or less. The upgrade d...

500 Errors In Stores in North America

August 3, 2022 Our server admins found the outage was due to a PHP container that went down on a US server, causing approximately 4 minutes of down time. Measures have been taken to ensure it does not...