00:21 UTC: We are currently investigating an issue causing delays in data synchronization across several accounts in the NA hosted region. Users may see outdated information while we work to clear the...
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Release 4.137
The CommerceBuild platform will be upgraded to 4.137 in our Australia region on April 21 at 20:00 UTC, April 22 at 06:00 Melbourne time. 4.137 will be released to our North America and Europe regions ...
(RESOLVED) Support chat agent is down
Our support chat agent (Susan) is not currently responding to chat requests. Our support software provider, Intercom, is currently working on restoring service. We will provide updates here as they ar...
(Resolved) Slow load times in EU region being reviewed
7:25 UTC - Our team is investigating reports of slow load times of sites in the EU hosted region. We will update this post with more information as we learn more. 9:50 UTC - Our team fully resolved th...
Release 4.136
The CommerceBuild platform will be upgraded to 4.136 in our Australia region on April 7 at 20:00 UTC, April 8 at 06:00 Melbourne time. 4.136 will be released to our North America and Europe regions Ap...
(RESOLVED) Staging Sites Down
All staging sites are currently down. When accessing, you will see the message "no healthy upstream". Our systems team has been notified, and we will update this post once there are any updates. UPDAT...
Release 4.135
The commercebuild platform will be upgraded to 4.135 in our Australia region on March 24 at 20:00 UTC, March 25 at 06:00 Melbourne time. 4.135 will be released to our North America and Europe regions ...
Release 4.134
The commercebuild platform will be upgraded to 4.134 in our Australia region on March 10, at 20:00 UTC, March 11 at 06:00 Melbourne time. 4.134 will be released to our North America and Europe regions...
Release 4.133
The commercebuild platform will be upgraded to 4.133 in our Australia region on February 24, at 20:00 UTC, February 25 at 06:00 Melbourne time. 4.133 will be released to our North America and Europe r...
Release 4.132
The commercebuild platform will be upgraded to 4.132 in our Australia region on February 10, at 20:00 UTC, February 11 at 06:00 Melbourne time. 4.132 will be released to our North America and Europe r...