Getting Started

How to Unassign a Product from a Category

Once you assign products to a category, you may at some point decide to unassign those products from their categories. If you wish to unassign a product from several categories at once, see Batch Unassignment. Category Management and Scope To unassign a product from a category, navigate to Catalog > Categories. Once there, be sure […]

Enable Editable Item Description

The Editable Item Description feature allows you to override the Sage item description and set your own in the web store. To enable this feature, go to System > Features and toggle ON Editable Item Description. Note that this appears as a B2B only feature, but it will be enabled for B2C as well. Edit […]

Punchout2Go Integration

We’re gearing up for a mid-August release of our support for Punchout2Go. In this article, we will let you know what you can expect, and how you can begin to prepare your Sage ERP system. With a commercebuild webstore already in place, you know the many benefits to you and your customers that B2B eCommerce […]

About Elasticsearch

What is Elasticsearch Elasticsearch is a caching mechanism which allows your customers to access a variety of different data points quickly and efficiently. Support for Elasticsearch commercebuild continues to build in support for Elasticsearch into the platform, including automatic reindexing when certain events occur in your store. For example, when you modify a content page, […]

IP Allowlist

The following IP addresses (and any applicable ranges) should be allowlisted to ensure commercebuild web stores can function properly. Please choose the IPs to allowlist based on the location of the web store server. The IPs under All Web Stores should be allowlisted regardless of server location. All Web Stores 34.82.220.212 34.82.79.89 34.82.123.60 35.197.16.237 34.82.93.144 […]

WordPress.com Blog Integration FAQs

A blog can be an important sales and marketing component of your web store, and WordPress is a great tool to manage it. commercebuild offers an integration to easily import your blog posts from WordPress.com, which hosts the WordPress CMS. In this article, we’ll go over some of the common questions our clients ask about […]

B2B Taxes

B2B customers have their own Sage A/R customer code, unlike B2C customers which assume a generic Sage A/R customer. Taxes for B2B are easy as they are controlled by your Sage system. You’ll need to assign the correct tax to your A/R Customers and that information will be replicated into your web store. Any orders […]

Custom URLs for Product Permalinks

By default, your product permalinks are created by appending the item code to the item description, both of which come from your ERP. However, if you’d like to use custom URLs rather than the system-generated URLs as your product permalinks, you can enable Custom URLs. To enable them, go to System > Features and toggle […]

How to Import Products in a CSV for a Promotion

In some cases, you may want to create a promotion that only applies to specific products, and you can do just that with your web store promotions. Learn more about setting up promotions and creating promotions. Create Your CSV First, you need to create a CSV file with the following columns: Product ID ItemNo Description […]

Change Custom Page Parent

By default, all newly created custom pages use Main Navigation as their Parent Page.  However, you may want your custom page to be organized under another parent custom page, e.g. yourstore.com/onecustompage/anothercustompage. Learn more about creating custom pages. Using the example, “One Custom Page” would be the parent of “Another Custom Page”. You can observe this […]