Discovery Questions

Is commercebuild HIPAA Compliant?

commercebuild is not HIPAA compliant and standard form solutions should not be used in conjunction with commercebuild’s services to collect or store patient health information. If you require HIPAA compliant management of this data via forms, we recommend using JotForm.

Premium Support

Premium support is a monthly service that helps ensure that your organization gets the most out of its commercebuild web store. This service provides monthly status calls, ticket priority, and a monthly allotment of consulting hours. Monthly Status Calls This 1-hour, monthly meeting between members of your organization and commercebuild allows us to review issues, […]

Sage Alerts & Workflow

Sage Alerts & Workflow is a standalone application that will allow you to set up alerts for certain events in your Sage 300 ERP. For example, if you wanted to email customers notifications about the status of their orders — once they’ve been shipped or delivered, for example — Sage Alerts & Workflow can help […]

Where are your data centers located?

commercebuild web stores are hosted on the Google Cloud Platform. We leverage their data centers in the United States, Belgium and Australia.

Is FTP or SSH access provided?

No. Currently, we do not provide FTP or SSH access to commercebuild web stores. However, there are tools in the web store admin that allow you to upload images and manage content. If you need to add additional content and link to it via the web store, you may do so with a file storage […]

Is commercebuild PCI Compliant?

We are compliant with the Payment Card Industry Data Security Standards (PCI DSS), endorsed by Visa, MasterCard, American Express, Discover, and JCB card brands.

Which ERPs Do You Support?

We currently support Microsoft Dynamics 365 Business Central, Oracle NetSuite, Sage 300 and Sage X3. We intend to support other ERPs in the future.