The commercebuild platform will be upgraded to 4.59.0 in our Australia region March 15, at 18:00 UTC, i.e. March 20 at 05:00 Melbourne time. 4.59.0 will be released to our North America and Europe reg...
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Intermittent 500 Errors
04:07 UTC – The cause of the issue has been identified and a fix has been released. The problem should be resolved for all stores. 02:27 UTC – Our team continues to investigate. We will po...
Release 4.58.0
The commercebuild platform will be upgraded to 4.58.0 in our Australia region February 28, at 18:00 UTC, i.e. February 29 at 05:00 Melbourne time. 4.58.0 will be released to our North America and Euro...
NA Region Production Issues
10:35 UTC – This issue has now been resolved and all affected sites are loading correctly. Our Development Team will be performing a root cause analysis to prevent this from occurring in future....
AU Region Production Issues
20:47 UTC – Our development team reports that all issues should now be resolved and all stores working as expected. Please feel free to reach out to our support team at support@commercebuild.com...
Release 4.57.0
The commercebuild platform will be upgraded to 4.57.0 in our Australia region February 15, at 19:00 UTC, i.e. February 16 at 06:00 Melbourne time. 4.57.0 will be released to our North America and Euro...
Intermittent Issues with Elasticsearch Affecting Stores in North America – “Request execution cancelled” Errors
13:29 UTC – This issue should be resolved after our team restarted a catalog search pod. It appears to have started around 02:09 UTC today, February 6. At that time, the scope of the issue was n...
Planned System Upgrades
The commercebuild Systems team will be performing planned maintenance and upgrades on February 1 and February 2 on the following dates/times: AU region: Feb 1 18:00 UTC / Thu 02:00 AWST (Perth) / 06:0...
Release 4.56.0
The commercebuild platform will be upgraded to 4.56.0 in our Australia region February 1, at 19:00 UTC, i.e. February 2 at 06:00 Melbourne time. 4.56.0 will be released to our North America and Europe...
Release 4.55.0
The commercebuild platform will be upgraded to 4.55.0 in our Australia region January 17, at 19:00 UTC, i.e. January 18 at 06:00 Melbourne time. 4.55.0 will be released to our North America and Europe...