18:25 UTC: All sites are currently functional and our team is investigating further the source of the errors. We will update this post when we have more details. 17:55 UTC: Our team is currently inves...
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Intermittent 500 Errors, Slowness Affecting Stores in North America
17:05 UTC - At 16:43 UTC, our systems team confirmed that our system recovered on its own approximately around 16:00 UTC. We do continue to monitor for any issues, and we continue to investigate the u...
Release 4.92
The commercebuild platform will be upgraded to 4.92 in our Australia region on July 03, at 20:00 UTC, July 04 at 06:00 Melbourne time. 4.92 will be released to our North America and Europe regions Jul...
Checkout Issues
00:03:01 UTC - Our team has upgraded the "polyfill" script on our platform to one that is secure and all stores should be functioning as expected. Please reach out to our support team at support@comme...
Release 4.91
The commercebuild platform will be upgraded to 4.91 in our Australia region on June 18, at 20:00 UTC, June 19 at 06:00 Melbourne time. 4.91 will be released to our North America and Europe regions Jun...
Release 4.90
The commercebuild platform will be upgraded to 4.90 in our Australia region on June 05, at 20:00 UTC, June 06 at 06:00 Melbourne time. 4.90 will be released to our North America and Europe regions Jun...
Connection Timeout Issues in North America Production
10:37 UTC - Systems reports that this was due to a memory issue. They believe they have sorted the issue and will continue to investigate. If you have any questions, please reach out to support[AT]com...
Release 4.89
The commercebuild platform will be upgraded to 4.89 in our Australia region on May 21, at 20:00 UTC, May 22 at 06:00 Melbourne time. 4.89 will be released to our North America and Europe regions May 2...
Release 4.88
The commercebuild platform will be upgraded to 4.88 in our Australia region on May 07, at 20:00 UTC, May 08 at 06:00 Melbourne time. 4.88 will be released to our North America and Europe regions May 1...
Release 4.87
The commercebuild platform will be upgraded to 4.87 in our Australia region on April 30, at 20:00 UTC, May 01 at 06:00 Melbourne time. 4.87 will be released to our North America and Europe regions May...