The commercebuild platform will be upgraded to version 4.30.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.30.0 was released in our Australia region last Tu...
Release 4.30.0
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Issues with New User Creation from Web Store Admin
21:10 UTC - Our development team confirms that this issue has been resolved. Thank you for your patience! 19:00 UTC - We anticipate this issue being resolved in the next few hours. When resolved, we w...
Release 4.29.0
The commercebuild platform will be upgraded to version 4.29.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.29.0 was released in our Australia region last We...
Release 4.28.0
The commercebuild platform will be upgraded to version 4.28.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.28.0 was released in our Australia region last Tu...
Log4Shell Vulnerability (CVE-2021-44228)
The security of the commercebuild platform is of paramount importance to us. As such, when the Log4Shell zero-day vulnerability was made public on December 9, our systems team immediately began their ...
Platform Issues in North America During Amazon Web Services Outage
At 15:19 UTC, we became aware of an issue affecting elements of our service at Amazon Web Services. This issue affected internet connectivity in regions US-WEST-1 and US-WEST-2. Amazon Web Services re...
Support Email Deliverability Issues
December 8 @ 12:09 UTC - The issue is resolved. We have received emails sent throughout the day and will respond to them as soon as possible. We appreciate your patience. December 7 @ 20:32 UTC - We ...
Release 4.27.0
The commercebuild platform will be upgraded to version 4.27.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.27.0 was released in our Australia region last Tu...
Release 4.26.0
The commercebuild platform will be upgraded to version 4.26.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.26.0 was released in our Australia region last We...
Static Assets Returning HTTP Status 404
18:23 UTC - We have determined that this issue is occurring due to an incident being experienced at our upstream provider. At 18:10, they acknowledged an incident causing 404 errors. At 18:17, they de...