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Sync Issues Affecting Sage Web Stores

November 24 - Most of the significant issues related to Sync 2 replication should be resolved at this point. Some minor issues remain, but those will be resolved soon. If you have any questions, pleas...

Release 4.49.0

The commercebuild platform will be upgraded to 4.49.0 in our Australia region on October 12, at 19:00 UTC, i.e. October 13 at 06:00 Melbourne time. 4.49.0 will be released to our North America and Eur...

Release 4.48.0

The commercebuild platform will be upgraded to 4.48.0 in our Australia region on September 27, at 20:00 UTC, i.e. September 28 at 06:00 Melbourne time. 4.48.0 will be released to our North America and...

Release 4.47.0

The commercebuild platform will be upgraded to 4.47.0 in our Australia region on September 13, at 20:00 UTC, i.e. September 14 at 06:00 Melbourne time. 4.47.0 will be released to our North America and...

Release 4.46.0

The commercebuild platform will be upgraded to 4.46.0 in our Australia region on August 28, at 20:00 UTC, i.e. August 29 at 06:00 Melbourne time. 4.46.0 will be released to our North America and Europ...

Issues with Database Server

October 27, 01:51 UTC - The fix for this issue has been pushed into production. October 26, 01:47:12 UTC - We have identified and fixed the issue, and are looking to hotfix the repair into our product...

Planned Routine Database Maintenance

Routine MySQL database maintenance is planned for September 11/12, 2022. The maintenance should take about 30 mins to finish and each environment will be down for about 3 minutes. The upgrade dates/ti...

Release 4.45.0

The commercebuild platform will be upgraded to 4.45.0 in our Australia region on August 17, at 20:00 UTC, i.e. August 18 at 06:00 Melbourne time. 4.45.0 will be released to our North America and Europ...

Paya Transaction Errors

19:30 UTC - Paya has updated their status site: 3:10pm EST - we see no additional errors after 3pm. We are receiving reports from our customers that the errors seem to have resolved. 17:55 UTC - Paya ...

Release 4.44.0

Please note: The update to the AU region was delayed by one day. The dates and times have been updated below. The commercebuild platform will be upgraded to 4.44.0 in our Australia region on August 3,...