The commercebuild platform will be upgraded to 4.57.0 in our Australia region February 15, at 19:00 UTC, i.e. February 16 at 06:00 Melbourne time. 4.57.0 will be released to our North America and Euro...
Release 4.57.0
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Intermittent Issues with Elasticsearch Affecting Stores in North America – “Request execution cancelled” Errors
13:29 UTC - This issue should be resolved after our team restarted a catalog search pod. It appears to have started around 02:09 UTC today, February 6. At that time, the scope of the issue was not kno...
Planned System Upgrades
The commercebuild Systems team will be performing planned maintenance and upgrades on February 1 and February 2 on the following dates/times: AU region: Feb 1 18:00 UTC / Thu 02:00 AWST (Perth) / 06:0...
Release 4.56.0
The commercebuild platform will be upgraded to 4.56.0 in our Australia region February 1, at 19:00 UTC, i.e. February 2 at 06:00 Melbourne time. 4.56.0 will be released to our North America and Europe...
Release 4.55.0
The commercebuild platform will be upgraded to 4.55.0 in our Australia region January 17, at 19:00 UTC, i.e. January 18 at 06:00 Melbourne time. 4.55.0 will be released to our North America and Europe...
Some users reporting difficultly with checkout – AU stores affected
02:37 UTC - A fix has been applied and the issue should be resolved. If you have any questions or concerns please feel free to reach out to our support team at support[@]commercebuild.com. 02:18 UTC -...
Release 4.54.0
The commercebuild platform will be upgraded to 4.54.0 in our Australia region December 20, at 19:00 UTC, i.e. December 21 at 06:00 Melbourne time. 4.54.0 will be released to our North America and Euro...
Images Not Loading, Inaccessible Staging Web Stores
09:50 UTC, December 13 - This issue has been resolved. It affected web stores using new commercebuild staging domains. We have added checks on these domains to ensure SSL certificates remain valid. 19...
Scheduled Database Maintenance
The commercebuild Systems team will be upgrading MySQL database servers on December 11 and December 12, UTC. AU region: Sunday 11th 18:00 UTC / Mon 02:00 AWST / 05:00 AEST / 07:00 NZDT EU region: Mond...
Release 4.53.0
The commercebuild platform will be upgraded to 4.53.0 in our Australia region today, December 6, at 19:00 UTC, i.e. December 7 at 06:00 Melbourne time. 4.53.0 will be released to our North America and...