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500 Errors

23:32 UTC - The issue was related to the number of connections to one subset of our databases reaching its maximum limit. We have temporarily increased the limit to resolve the problem, and now we wil...

Release 4.66

The commercebuild platform will be upgraded to 4.66.0 in our Australia region June 20, at 20:00 UTC, i.e. June 21 at 06:00 Melbourne time. 4.66.0 will be released to our North America and Europe regio...

Release 4.65

The commercebuild platform will be upgraded to 4.65.0 in our Australia region June 12, at 20:00 UTC, i.e. June 13 at 06:00 Melbourne time. 4.65.0 will be released to our North America and Europe regio...

Release 4.64

The commercebuild platform will be upgraded to 4.64.0 in our Australia region May 24, at 17:00 UTC, i.e. May 25 at 05:00 Melbourne time. 4.64.0 will be released to our North America and Europe regions...

500 Errors Affecting Subset of Sites in North America Region

23:50 UTC - We're now seeing functionality return to affected sites. We are assessing the cause of this issue and hope to provide more information, if possible. 23:33 UTC - Our systems team continues ...

Release 4.63

The commercebuild platform will be upgraded to 4.63.0 in our Australia region May 9, at 17:00 UTC, i.e. May 10 at 05:00 Melbourne time. 4.63.0 will be released to our North America and Europe regions ...

Release 4.62

The commercebuild platform will be upgraded to 4.62.0 in our Australia region April 30, at 17:00 UTC, i.e. May 01 at 05:00 Melbourne time. 4.62.0 will be released to our North America and Europe regio...

Product Information Not Displayed after 4.61 Release

May 8 - After additional fixes, we now believe this issue to be resolved. The reason this issue occurred was due to a bug fix that had a work-around in place to get around it. As a result of the bug f...

Release 4.61 – Update on Google Analytics 4 Support

The commercebuild platform will be upgraded to 4.61.0 in our Australia region today, April 12, at 20:00 UTC, i.e. April 13 at 06:00 Melbourne time. 4.61.0 will be released to our North America and Eur...

Avalara degraded service

17:48 UTC - The Avalara status page now shows that all systems are operational and that the issue has been resolved. 16:58 UTC - The Avalara service has posted that they are currently experiencing deg...