Troubleshooting

How to Prevent Spam with reCAPTCHA

Google reCAPTCHA is an effective way to prevent spam submissions on forms. However, it is not foolproof. If you’d like to further harden the security of your web store and add additional protections against spammers and bots, we recommend signing up for Cloudflare and implementing firewall rules.

Error: “FAILED – ERROR MESSAGES|*|No SSH Connection.”

FAILED – ERROR MESSAGES|*|No SSH Connection. indicates that we are unable to connect to the ERP server. Usually, this is a quick fix. Ensure Symphony Client is Running Click the Symphony Client icon on the server desktop or select it from the Windows Start menu. It is recommended to run the Symphony Client as an […]

How to View the Console in Chrome

If there is an issue with a site — for example, a button you click does not lead to the expected result or action — the browser Developer Tools can be very useful in determining what the cause is. Specifically, the “Console” within the browser Developer Tools often provides useful information. To access it, first […]