At 15:19 UTC, we became aware of an issue affecting elements of our service at Amazon Web Services. This issue affected internet connectivity in regions US-WEST-1 and US-WEST-2. Amazon Web Services re...
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Support Email Deliverability Issues
December 8 @ 12:09 UTC - The issue is resolved. We have received emails sent throughout the day and will respond to them as soon as possible. We appreciate your patience. December 7 @ 20:32 UTC - We ...
Release 4.27.0
The commercebuild platform will be upgraded to version 4.27.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.27.0 was released in our Australia region last Tu...
Release 4.26.0
The commercebuild platform will be upgraded to version 4.26.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.26.0 was released in our Australia region last We...
Static Assets Returning HTTP Status 404
18:23 UTC - We have determined that this issue is occurring due to an incident being experienced at our upstream provider. At 18:10, they acknowledged an incident causing 404 errors. At 18:17, they de...
Release 4.25.0
The commercebuild platform will be upgraded to version 4.25.0 this evening (i.e. midnight UTC / 19:00 Eastern) in our Europe and North America regions. 4.25.0 was released in our Australia region last...
Release 4.24.0
The commercebuild platform will be upgraded to version 4.24.0 this evening (i.e. midnight UTC / 20:00 Eastern) for our Europe and North America regions. 4.24.0 was released in our Australia region las...
Release 4.23.0
The commercebuild platform will be upgraded to version 4.23.0 this evening (i.e. midnight UTC / 20:00 Eastern) for our Europe and North America regions. 4.23.0 was released in our Australia region las...
Release 4.22.0
The commercebuild platform will be upgraded to version 4.22.0 in the coming days, depending on web store server location: Australia: Tuesday, September 21 @ 20:00 UTC North America/Europe: Tuesday, Se...
Release 4.21.0
Version 4.21.0 will be released tonight (September 14) in the NA and EU server locations at approximately 01:00 UTC. 4.21.0 was released in our Australia (AU) environment last Tuesday, September 7 at ...