The commercebuild platform will be upgraded to version 4.26.0 this evening (i.e. 01:00 UTC / 20:00 Eastern) in our Europe and North America regions. 4.26.0 was released in our Australia region last We...
Release 4.26.0
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Static Assets Returning HTTP Status 404
18:23 UTC - We have determined that this issue is occurring due to an incident being experienced at our upstream provider. At 18:10, they acknowledged an incident causing 404 errors. At 18:17, they de...
Release 4.25.0
The commercebuild platform will be upgraded to version 4.25.0 this evening (i.e. midnight UTC / 19:00 Eastern) in our Europe and North America regions. 4.25.0 was released in our Australia region last...
Release 4.24.0
The commercebuild platform will be upgraded to version 4.24.0 this evening (i.e. midnight UTC / 20:00 Eastern) for our Europe and North America regions. 4.24.0 was released in our Australia region las...
Release 4.23.0
The commercebuild platform will be upgraded to version 4.23.0 this evening (i.e. midnight UTC / 20:00 Eastern) for our Europe and North America regions. 4.23.0 was released in our Australia region las...
Release 4.22.0
The commercebuild platform will be upgraded to version 4.22.0 in the coming days, depending on web store server location: Australia: Tuesday, September 21 @ 20:00 UTC North America/Europe: Tuesday, Se...
Release 4.21.0
Version 4.21.0 will be released tonight (September 14) in the NA and EU server locations at approximately 01:00 UTC. 4.21.0 was released in our Australia (AU) environment last Tuesday, September 7 at ...
Redis Upgrade
On Thursday, April 26, commercebuild will upgrade Redis to version 6.x. The upgrade will occur at the following times (in UTC), based on region: North America - 08:00 UTC Australia - 21:00 UTC EU - 01...
Release 4.20.0
Version 4.20.0 will be released in the coming days based on data center region. Australia region: August 24 (early morning hours) EU and North America regions: August 31 at @ 02:00 UTC There were 22 i...
Incident Report: August 20 Slowdown/Outage in EU Region
On August 20, the commercebuild platform (V4) in our EU region experienced brief downtime for approximately 20 minutes resulting in 500 errors. As always, the stability of our platform is very impor...