Tutorials

The units of measure for each of your products need to be enabled in the web store in order for your customers to add the items to their carts. You can enable multiple units of measure for products, as well as enable only certain units of measure for B2B and B2C users. Navigate to Product […]

Whether you’re conducting an upgrade or troubleshooting an issue, you may need to temporarily stop the commercebuild services on you server: the XM Symphony Client and commercebuild agent Services. This guide will show you how to stop them, as well as modify their startup type, if necessary. Go to Services Services can be located by […]

Once you assign products to a category, you may at some point decide to unassign those products from their categories. If you wish to unassign a product from several categories at once, see Batch Unassignment. Category Management and Scope To unassign a product from a category, navigate to Catalog > Categories. Once there, be sure […]

The Editable Item Description feature allows you to override the ERP item description and set your own in the web store. To enable this feature, go to System > Features and toggle ON Editable Item Description. Note that this appears as a B2B only feature, but it will be enabled for B2C as well. Edit […]

For certain customizations, we may ask that you create an API key for Google Sheets. This API key should be different from the one that you may use for other commercebuild services that require a Google API key. Enable the Google Sheets API The first step is to login to your Google account and enable […]

The Google API key is required for three features in the web store: Blog, if you choose to use Google’s Blogger service. (Blogger API) Store Locator (Maps JavaScript API, Geocoding API, and Places API) Google Address Auto Complete (Maps JavaScript API, Places API) Each of these APIs requires the enabling of specific services to function […]

This article will talk about how to levy shipping charges based on order amount. For example, apply a shipping charge of $50 if the order amount is less than $100 or charge $30 if the order amount is more than $100 but less than $200. Getting Started In your admin dashboard, navigate to System > Shipping […]

Currently it is not possible to add a custom message to your checkout page via a store setting. However, with this JavaScript snippet in a Custom Tags (System > Modules > Custom Tags) section, you should be able to add a custom message of your choice. <script> if (window.location.href.indexOf(“/checkout/”) != -1) { $(document).ready(function() { var […]

In the web store, you can map the Ship Via Description from the web store carrier to Sage 300 for the Customer Default carrier code by defining both the Carrier Name and the Description. Edit the Carrier To modify the the Carrier Name and the Description, go to System > Shipping Setup and locate the […]

To generate your sitemaps and Google product feed, go to System > Sitemaps and click Generate Sitemaps. As noted in the screenshot above, if you need a Google Merchant product feed sitemap generated, be sure to tick the box when generating sitemaps.