Tutorials

Many of our payment methods offer you the ability to add credit card logos to the payment method checkout step. To see if the payment method activated on your site allows you to add credit card logos: Navigate to System > Payment Settings, and select Edit next to your enabled payment method. Select Edit for […]

In some cases, you may want to create a promotion that only applies to specific products, and you can do just that with your web store promotions. Learn more about setting up promotions and creating promotions. Create Your CSV First, you need to create a CSV file with the following columns: Product ID ItemNo Description […]

By default, all newly created custom pages use the Main Navigation as their Parent Page.  However, you may want your custom page to be organized under another parent custom page, e.g. yourstore.com/onecustompage/anothercustompage. Learn more about creating custom pages. Using the example, “One Custom Page” would be the parent of “Another Custom Page”. You can observe […]

Custom pages allow you to add non-default pages to your web store. For example, you may want to create a page, such as yourstore.com/warranty. This page would then contain information about product warranties. Create the Custom Page Go to admin and navigate to Content Management > Custom Pages.  Click “Create”. Add the title for your […]

Once you have set up promotions in your web store, you are now ready to begin creating promotions. To start, navigate to Promotions > Promo > Create New Promo Code. Creating a Promotion Code Promo Code A randomly generated string will be automatically inserted. You can choose to use this string or type in a […]

You can add custom JavaScript snippets to your site via System > Modules > Custom Tags. This tutorial will walk you through the process step by step. Copy the Snippet Copy the snippet so that you can easily paste it in the following steps. For the purposes of this tutorial, let’s assume that our JavaScript […]

There are two ways to prevent a promo code from being used by your customers. Delete the Promo Code The promo code can be fully deleted from the system. That said, please note that this will also delete it from the promotions Reports section (Promotions > Reports). Make the Promo Code Inactive Expiring a promo […]

Converting a Sales Rep to a Site Administrator can be achieved by exporting the users to a spreadsheet, removing all of the users except the ones you want to convert, and then re-uploading the users with the Site Administrator group. Please follow the steps below. Export Sales Reps To get started, navigate to Sales Rep […]

There are two ways to set taxes in commercebuild – via integration with Avalara, or by using your ERP.  In this article, we’ll look at how the commercebuild platform uses the ERP to set taxes. For B2B customers, we read each account’s tax rate from the ERP. If you automatically get correct taxes when manually […]

Promotions are a great way to incentivize your customers to make purchases on your web store. In this tutorial, we’ll help you activate promotions and ensure the promotions are properly mapped in your ERP. Activate Promotions The first step to using promotions is to go System > Features and activate “Enable Manage Promotion”. This will activate […]