The commercebuild platform will be upgraded to 4.58.0 in our Australia region February 28, at 18:00 UTC, i.e. February 29 at 05:00 Melbourne time. 4.58.0 will be released to our North America and Euro...
Release 4.58.0
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NA Region Production Issues
10:35 UTC - This issue has now been resolved and all affected sites are loading correctly. Our Development Team will be performing a root cause analysis to prevent this from occurring in future. If yo...
AU Region Production Issues
20:47 UTC - Our development team reports that all issues should now be resolved and all stores working as expected. Please feel free to reach out to our support team at support@commercebuild.com with ...
Release 4.57.0
The commercebuild platform will be upgraded to 4.57.0 in our Australia region February 15, at 19:00 UTC, i.e. February 16 at 06:00 Melbourne time. 4.57.0 will be released to our North America and Euro...
Intermittent Issues with Elasticsearch Affecting Stores in North America – “Request execution cancelled” Errors
13:29 UTC - This issue should be resolved after our team restarted a catalog search pod. It appears to have started around 02:09 UTC today, February 6. At that time, the scope of the issue was not kno...
Planned System Upgrades
The commercebuild Systems team will be performing planned maintenance and upgrades on February 1 and February 2 on the following dates/times: AU region: Feb 1 18:00 UTC / Thu 02:00 AWST (Perth) / 06:0...
Release 4.56.0
The commercebuild platform will be upgraded to 4.56.0 in our Australia region February 1, at 19:00 UTC, i.e. February 2 at 06:00 Melbourne time. 4.56.0 will be released to our North America and Europe...
Release 4.55.0
The commercebuild platform will be upgraded to 4.55.0 in our Australia region January 17, at 19:00 UTC, i.e. January 18 at 06:00 Melbourne time. 4.55.0 will be released to our North America and Europe...
Some users reporting difficultly with checkout – AU stores affected
02:37 UTC - A fix has been applied and the issue should be resolved. If you have any questions or concerns please feel free to reach out to our support team at support[@]commercebuild.com. 02:18 UTC -...
Release 4.54.0
The commercebuild platform will be upgraded to 4.54.0 in our Australia region December 20, at 19:00 UTC, i.e. December 21 at 06:00 Melbourne time. 4.54.0 will be released to our North America and Euro...