The commercebuild Systems team will be restarting MySQL database servers for routine maintenance on July 24, 2023. Production AU 06:00 NZST / 19:00 BST / 11:00 PDT / 14:00 EDT Production EU 14:00 NZST...
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500 Errors
22:05 UTC - All stores are functioning as expected. Please feel free to reach out to our support team with any questions at support@commercebuild.com. 21:40 UTC - Stores in our AU production environme...
Release 4.68
The commercebuild platform will be upgraded to 4.68.0 in our Australia region July 19, at 20:00 UTC, i.e. July 20 at 06:00 Melbourne time. 4.68.0 will be released to our North America and Europe regio...
Release 4.67
The commercebuild platform will be upgraded to 4.67.0 in our Australia region July 04, at 20:00 UTC, i.e. July 05 at 06:00 Melbourne time. 4.67.0 will be released to our North America and Europe regio...
URGENT: Issues with “Copying Pages from Dealer to Public”
00:00 UTC - A hot fix was released for this to all environments and this should no longer be an issue. 16:47 UTC - If you experience this issue, one way to resolve it is to copy each page individually...
500 Errors
23:32 UTC - The issue was related to the number of connections to one subset of our databases reaching its maximum limit. We have temporarily increased the limit to resolve the problem, and now we wil...
Release 4.66
The commercebuild platform will be upgraded to 4.66.0 in our Australia region June 20, at 20:00 UTC, i.e. June 21 at 06:00 Melbourne time. 4.66.0 will be released to our North America and Europe regio...
Release 4.65
The commercebuild platform will be upgraded to 4.65.0 in our Australia region June 12, at 20:00 UTC, i.e. June 13 at 06:00 Melbourne time. 4.65.0 will be released to our North America and Europe regio...
Release 4.64
The commercebuild platform will be upgraded to 4.64.0 in our Australia region May 24, at 17:00 UTC, i.e. May 25 at 05:00 Melbourne time. 4.64.0 will be released to our North America and Europe regions...
500 Errors Affecting Subset of Sites in North America Region
23:50 UTC - We're now seeing functionality return to affected sites. We are assessing the cause of this issue and hope to provide more information, if possible. 23:33 UTC - Our systems team continues ...