Intermittent 500 Errors

04:07 UTC - The cause of the issue has been identified and a fix has been released. The problem should be resolved for all stores.

02:27 UTC - Our team continues to investigate. We will post updates here when they are received. You can reach our support team at with any questions or concerns.

01:18 UTC - We have had reports from some customers that they are experiencing intermittent 500 errors, primarily affecting the admin end of the web store. Our development team is actively investigating in our internal ticket XMECOM-9961. We will follow up in this ticket with more information as we receive it.