20:55 UTC - Our team has resolved the issue and all sites should be loading as expected. 20:53 UTC - We are aware that sites hosted in our AU region are having availability issues. Our development tea...
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Intercom Latency
15:50 UTC - Intercom has confirmed that the fix for this issue is in place, and they are seeing systems return to normal. We're seeing the same. Thanks again for your patience. 14:50 UTC - Intercom, o...
Release 4.74
The commercebuild platform will be upgraded to 4.74 in our Australia region October 10, at 20:00 UTC, October 11 at 06:00 Melbourne time. 4.74 will be released to our North America and Europe regions ...
Release 4.73
The commercebuild platform will be upgraded to 4.73 in our Australia region October 1, at 20:00 UTC, October 2 at 06:00 Melbourne time. 4.73 will be released to our North America and Europe regions Oc...
Release 4.72
The commercebuild platform will be upgraded to 4.72 in our Australia region September 12, at 20:00 UTC, i.e. September 13 at 06:00 Melbourne time. 4.72 will be released to our North America and Europe...
Release 4.71
The commercebuild platform will be upgraded to 4.71 in our Australia region August 29, at 20:00 UTC, i.e. August 30 at 06:00 Melbourne time. 4.71 will be released to our North America and Europe regio...
Release 4.70
The commercebuild platform will be upgraded to 4.70 in our Australia region August 15, at 20:00 UTC, i.e. August 16 at 06:00 Melbourne time. 4.70 will be released to our North America and Europe regio...
Release 4.69
August 9, 10:30 UTC - In the evening of August 7, commercebuild upgraded web stores in North America and Europe to 4.69. The 4.69 release will be available in our Australia region as soon as possible....
Paya Issues
21:35 UTC, August 10 - We received a report from one of our customers in communication with Paya that the issue had been caused by something on their end. They had rolled out an enhancement of some ki...
Scheduled Database Maintenance
The commercebuild Systems team will be restarting MySQL database servers for routine maintenance on July 24, 2023. Production AU 06:00 NZST / 19:00 BST / 11:00 PDT / 14:00 EDT Production EU 14:00 NZST...