webstore

Setting up a Canada Post Shipping Rate Integration

Like many integrations, the main challenge is to get the credentials we need.  Here are a few hints for Canada Post to let you know if you're looking at the right information, and how Canada Post nee...

How to Allow Fractional Quantities

The web store allows users to order fractional quantities of an item. Enable Fractional Quantities Globally To achieve this, you need to activate Allow Fractional Quantities and also set the number of...

View Web Store Email Log

You can view the emails that your web store sends to users via the Dashboard. Go to ERP Integration > Site Logs. Ensure the dropdown box in the top-right is set to Mail Log. If your site is still o...

How to add videos on a content page

A video is a useful tool when it comes to helping potential buyers learn about a product. It keeps people on your website longer and engages them with your content. To add videos to your content, foll...

Refining Search Results

This functionality requires Elasticsearch to be enabled for search results. If you are not sure if this is activated on your web store, please reach out to commercebuild Customer Success. You can cont...

How To Assign Products to a Category

For products to appear on the front end, it is imperative that we assign them to a category. Please follow the below guide on how to assign products to one or many categories. Assign product(s) to a c...