Tutorials

Promotions are a fantastic way to encourage customers to make purchases on your web store. Whether you’re offering discounts, special deals, or free shipping, setting up a promo code is a simple process. Let’s walk through it step by step! Step 1: Enable Promotions Before setting up a promo code, you need to make sure […]

How to Manage Groups and Assignments Groups and assignments help you control features and permissions for different users on your site. Here’s a simple guide to creating, assigning, and importing groups in your WordPress Admin area. Creating Groups Go to WP Admin > commercebuild > Group Management. Enter a group name in the “Add/Update Group” […]

We are excited to announce a powerful new feature for our web store platform: the Supervisor Role. This role adds new capabilities for managing B2B users directly through the platform while ensuring control over access to A/R customers and specific store categories. What Makes the Supervisor Role Special? Supervisors are a new type of Sales […]

If orders are saved to your server as a file you can look up the order arguments under Programs → XM → SymphonyClient → Orders Do a search for a specific order number and open it in a notepad. If the support team is requesting the file, copy the order details and send it to […]

Role management in WooCommerce is extremely flexible when using the custom commercebuild functionality.  In this article, we will walk you through how roles can best be used to manage users in your online e-commerce store. What are roles? User roles in WordPress define the set of permissions and capabilities assigned to each user on the […]

This module creates a rotating carousel of items that are in your webstore. It is perfect for featuring a particular collection of items, best sellers, featured or sale items. Items that are in the Hot Deals Module can be directly added to a customers cart or can act as a link to that item’s product […]

As of June 3, 2024, interactions with the UPS API require OAuth 2.0 security credentials. Follow the instructions below to obtain yours. 1. Log into UPS Go to https://www.ups.com and log into your account. Once logged in, go to their developer’s portal: https://developer.ups.com 2. Go to My Apps Press on the My Apps link in […]

To set this up, Product Custom Fields are required and a billable add-on. If Custom Fields are not accessible under Catalog > Product Settings, please contact us so that we can assist you further. In this guide, we’ll help you get the custom field set up, as well as activate the custom field for a […]

In today’s digital world, balancing user privacy with the need for analytics insights is crucial. In this article we will review how to set up Google Analytics consent using Klaro and Google Tag Manager. Klaro provides an elegant and easy-to-use cookie management interface for users, and is a smart way for website owners to respect […]

To set up Google Tag Manager, please visit the Tag Manager web site and create an account. Once the account is created, be sure to copy your Container ID, which can be found on the Tag Manager “All accounts” page: Next, navigate to your web store dashboard, and click System > Site Settings. Once you’re […]