Tutorials

Overview Every commercebuild webstore automatically generates XML sitemaps that contain all published product URLs. You can use these sitemaps to quickly export a complete list of product page URLs into a plain text file, useful for audits, redirects, migrations, or SEO checks. There are two sitemap sources you can use depending on your needs: Sitemap […]

Overview Note: The category depth limit is a platform setting managed by commercebuild Customer Success. If you need the depth adjusted (e.g., from 3 levels to 5), please contact your Customer Success. There is no additional charge for this change. Categories Depth Limit controls how many nested category levels the store will use in admin and on the storefront […]

Some commercebuild stores have the ability to directly integrate with MailChimp and sync customer data and watch for event triggers. Please contact support, or your account manager, to inquire if this is a feature that can be set up in your store. Create Your MailChimp API Key Log into your MailChimp account and generate a […]

Overview This article explains the behavior of each batch tool available under Catalog > Products > Tools > Custom URL Setting. For basic setup and enabling Custom URLs, see Custom URLs for Product Permalinks. Populate Now Generates custom URLs from the selected source (Item Description or Item Secondary Description) and assigns them to products that […]

Please Note: Klaviyo is a paid add-on and requires certain upgrades to your commercebuild store. Please reach out to the support team if you have questions. In this guide we will review the steps involved in connecting your commercebuild store to your Klaviyo account, and configure a product feed. The first step is to sign […]

Overview You can update the site logo shown in your webstore’s header and footer by uploading a new logo in Site Settings and then placing it inside the Header and Footer default layouts. The logo file itself is stored centrally in your site configuration, but it will only appear on the storefront after it is […]

This article explains the difference between linking to another A/R customer and assuming another user account on the web store. When a user has permissions to switch to different user accounts, they will be able to open a popup window that looks similar to the following. From there, they can either link to another user, […]

Overview Exporting orders from your webstore is quick and flexible. Whether you want a filtered list of web orders or a complete export of all orders (including offline and online), the system gives you full control. Your export file will include available customer details such as: Customer name Phone number Billing and shipping addresses Other […]

Overview A favicon is the small icon you see in the browser tab next to your site’s name. It helps users quickly recognize your site when they have multiple tabs open and adds a nice, professional touch to your branding. Keeping it updated ensures your site always looks polished and on-brand. Here is an example […]

Overview commercebuild allows you to display a customer-specific logo when a customer logs into the webstore. This is useful when different customers or facilities need to see their own branding instead of the main site logo after logging in. Customer-specific logos are managed at the ERP customer account level. If no logo is set for […]