15:50 UTC - Intercom has confirmed that the fix for this issue is in place, and they are seeing systems return to normal. We're seeing the same. Thanks again for your patience.
14:50 UTC - Intercom, our support ticketing and chat system, has been experiencing an on-going outage since 14:11 UTC. We expect the issue to be resolved soon, but it may result in delays in receiving a ticket confirmation and/or a response from us. We appreciate your patience.