The commercebuild platform will be upgraded to 4.84 in our Australia region on March 12, at 20:00 UTC, March 13 at 06:00 Melbourne time. 4.84 will be released to our North America and Europe regions M...
Release 4.84
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Release 4.83
The commercebuild platform will be upgraded to 4.83 in our Australia region on March 03, at 20:00 UTC, March 04 at 06:00 Melbourne time. 4.83 will be released to our North America and Europe regions M...
Intercom Latency
17:49 UTC - Intercom has identified the issue and has released a fix. They are monitoring to confirm the matter is resolved. 08:57 UTC - Intercom, our support ticketing and chat system, has been exper...
Release 4.82
The commercebuild platform will be upgraded to 4.82 in our Australia region on February 13, at 20:00 UTC, February 14 at 06:00 Melbourne time. 4.82 will be released to our North America and Europe reg...
Intermittent 500 Errors, Slowness Affecting Stores in North America
17:48 UTC - Our systems team has issued a fix for this and are no longer reporting any 500 errors or slowness. We will continue to monitor. 16:22 UTC - Our systems team continues to investigate. Thank...
Release 4.81
The commercebuild platform will be upgraded to 4.81 in our Australia region on January 31, at 20:00 UTC, February 01 at 06:00 Melbourne time. 4.81 will be released to our North America and Europe regi...
500 Errors
UTC 03:09: Systems have continued to function as expected for the remainder of the day. Our team will continue to monitor and analyze the services. If any future issues arise, they will be posted here...
Web store loading times
Incident Report UTC 02:02 For our North American Clients, we had intermittent catalog searching and product page errors that resulted in product and search pages being unable to load correctly. This r...
Release 4.79
The commercebuild platform will be upgraded to 4.79 in our Australia region on January 07, at 20:00 UTC, January 08 at 06:00 Melbourne time. 4.79 will be released to our North America and Europe regio...
Release 4.78
The commercebuild platform will be upgraded to 4.78 in our Australia region on December 05, at 20:00 UTC, December 06 at 06:00 Melbourne time. 4.78 will be released to our North America and Europe reg...