Intermittent 500 Errors, Slowness Affecting Stores in North America

17:05 UTC - At 16:43 UTC, our systems team confirmed that our system recovered on its own approximately around 16:00 UTC. We do continue to monitor for any issues, and we continue to investigate the underlying cause(s) for this incident. When additional information becomes available to us, we will update this post. Please let us know if you're seeing any issues at this time. If you have any questions or concerns, don't hesitate to reach out to support[@]commercebuild.com for further assistance. Thank you again for your patience.

16:35 UTC - Our systems team continues to investigate the issue at hand. It remains intermittent. We have not yet been provided information on the cause of this incident nor an ETA on an "all clear", but we do know that systems is working to resolve the matter ASAP.

16:05 UTC - Our systems team confirmed that they were investigating the issue at 15:51 UTC. As soon as more information becomes available to us, we will update this post. Again, thank you for your patience.

15:35 UTC - We are aware of issues affecting production sites in North America with reports of issues for both 500 errors and general slowness. We have escalated this to our systems team for urgent review. We'll post updates here as they become available to us. Thank you for your patience.