Intermittent 500 Errors, Slowness Affecting Stores in North America

17:48 UTC - Our systems team has issued a fix for this and are no longer reporting any 500 errors or slowness. We will continue to monitor.

16:22 UTC - Our systems team continues to investigate. Thank you for your patience.

16:04 UTC - Our systems team is actively investigating the issue and has confirmed that resolution will be soon. We do not currently have a specific ETA.

15:59 UTC - We've been aware of issues affecting production sites in North America since approximately 14:09 UTC today. At that time, a user reported a 500 error. It seemed to be an isolated incident. However, we've seen more reports of issues in the last couple of hours (both 500 errors and general slowness), and our uptime service is also reporting issues accessing a handful of web stores. We've escalated this to our systems team for urgent review. We'll post updates here as they become available to us. Thank you for your patience.