The commercebuild platform will be upgraded to 4.131 in our Australia region on January 27, at 20:00 UTC, January 28 at 06:00 Melbourne time. 4.131 will be released to our North America and Europe reg...
Release 4.131
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Sites reporting slowness and intermittent errors
Currently, several sites are experiencing slowdowns and 500 errors. Our team is actively investigating and we will post updates here as soon as they are available. UPDATE 15:32 UTC: Our team ha...
Release 4.130
The commercebuild platform will be upgraded to 4.130 in our Australia region on January 18, at 20:00 UTC, January 19 at 06:00 Melbourne time. 4.130 will be released to our North America and Europe reg...
Intercom Outage
Our support platform, Intercom, is experiencing an outage. While this system is down, our support team will be unable to respond to any support requests. If you are experiencing an emergency, please e...
Intercom outage
Our support platform, Intercom, is experiencing an outage. While this system is down, our support team will be unable to respond to any support requests. You can see the status of the outage here → ...
Release 4.129
The commercebuild platform will be upgraded to 4.129 in our Australia region on December 15, at 20:00 UTC, December 16 at 06:00 Melbourne time. 4.129 will be released to our North America and Europe r...
Release 4.128
The commercebuild platform will be upgraded to 4.128 in our Australia region on December 01, at 20:00 UTC, December 02 at 06:00 Melbourne time. 4.128 will be released to our North America and Europe r...
Cloudflare Internal Server Error
13:10 UTC - Cloudflare is experiencing issues that may result in 500 errors when trying to access sites using their services. The issue appears to be intermittent. If you see the screen below when try...
Release 4.127
The commercebuild platform will be upgraded to 4.127 in our Australia region on November 18, at 20:00 UTC, November 19 at 06:00 Melbourne time. 4.127 will be released to our North America and Europe r...
Performance issues in AU region
00:21 UTC Nov 16 - The issue has been identified and mitigated by our team, and they are working to establish guards against it occurring again. 23:34 UTC Nov 16 - Newly reported performance issues ar...