Our support platform, Intercom, is experiencing an outage. While this system is down, our support team will be unable to respond to any support requests. You can see the status of the outage here → ...
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Release 4.129
The commercebuild platform will be upgraded to 4.129 in our Australia region on December 15, at 20:00 UTC, December 16 at 06:00 Melbourne time. 4.129 will be released to our North America and Europe r...
Release 4.128
The commercebuild platform will be upgraded to 4.128 in our Australia region on December 01, at 20:00 UTC, December 02 at 06:00 Melbourne time. 4.128 will be released to our North America and Europe r...
Cloudflare Internal Server Error
13:10 UTC - Cloudflare is experiencing issues that may result in 500 errors when trying to access sites using their services. The issue appears to be intermittent. If you see the screen below when try...
Release 4.127
The commercebuild platform will be upgraded to 4.127 in our Australia region on November 18, at 20:00 UTC, November 19 at 06:00 Melbourne time. 4.127 will be released to our North America and Europe r...
Performance issues in AU region
00:21 UTC Nov 16 - The issue has been identified and mitigated by our team, and they are working to establish guards against it occurring again. 23:34 UTC Nov 16 - Newly reported performance issues ar...
Release 4.126
The commercebuild platform will be upgraded to 4.126 in our Australia region on November 04, at 20:00 UTC, November 05 at 06:00 Melbourne time. 4.126 will be released to our North America and Europe r...
Release 4.125
The commercebuild platform will be upgraded to 4.125 in our Australia region on October 22, at 20:00 UTC, October 23 at 06:00 Melbourne time. 4.125 will be released to our North America and Europe reg...
Degraded Performance of Intercom
19:45 UTC: Everything appears to be functioning normally again. Please let the support team know if you have any questions. 15:50 UTC: Due to a large AWS outage, our messaging app is currently experie...
Reports of performance issues in AU region
21:25 UTC: Our system's team has put measures into place to resolve the issue, and do not expect it to reoccur. Please feel free to reach out to the support team at support@commercebuild.com with any ...