10:37 UTC - Systems reports that this was due to a memory issue. They believe they have sorted the issue and will continue to investigate. If you have any questions, please reach out to support[AT]com...
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Release 4.89
The commercebuild platform will be upgraded to 4.89 in our Australia region on May 21, at 20:00 UTC, May 22 at 06:00 Melbourne time. 4.89 will be released to our North America and Europe regions May 2...
Release 4.88
The commercebuild platform will be upgraded to 4.88 in our Australia region on May 07, at 20:00 UTC, May 08 at 06:00 Melbourne time. 4.88 will be released to our North America and Europe regions May 1...
Release 4.87
The commercebuild platform will be upgraded to 4.87 in our Australia region on April 30, at 20:00 UTC, May 01 at 06:00 Melbourne time. 4.87 will be released to our North America and Europe regions May...
Release 4.86
The commercebuild platform will be upgraded to 4.86 in our Australia region on April 09, at 20:00 UTC, April 10 at 06:00 Melbourne time. 4.86 will be released to our North America and Europe regions A...
Release 4.85
The commercebuild platform will be upgraded to 4.85 in our Australia region on March 26, at 20:00 UTC, March 27 at 06:00 Melbourne time. 4.85 will be released to our North America and Europe regions A...
Web store loading times
20:55 UTC: Our team reports that the issue with load times was due to an increase in traffic, but that our systems auto-scaled up as a result so the issues were minimal. Everything should be functioni...
Release 4.84
The commercebuild platform will be upgraded to 4.84 in our Australia region on March 12, at 20:00 UTC, March 13 at 06:00 Melbourne time. 4.84 will be released to our North America and Europe regions M...
Release 4.83
The commercebuild platform will be upgraded to 4.83 in our Australia region on March 03, at 20:00 UTC, March 04 at 06:00 Melbourne time. 4.83 will be released to our North America and Europe regions M...
Intercom Latency
17:49 UTC - Intercom has identified the issue and has released a fix. They are monitoring to confirm the matter is resolved. 08:57 UTC - Intercom, our support ticketing and chat system, has been exper...