Archive by Author

Release 4.65

The commercebuild platform will be upgraded to 4.65.0 in our Australia region June 12, at 20:00 UTC, i.e. June 13 at 06:00 Melbourne time. 4.65.0 will be released to our North America and Europe regio...

Release 4.64

The commercebuild platform will be upgraded to 4.64.0 in our Australia region May 24, at 17:00 UTC, i.e. May 25 at 05:00 Melbourne time. 4.64.0 will be released to our North America and Europe regions...

Release 4.63

The commercebuild platform will be upgraded to 4.63.0 in our Australia region May 9, at 17:00 UTC, i.e. May 10 at 05:00 Melbourne time. 4.63.0 will be released to our North America and Europe regions ...

Release 4.62

The commercebuild platform will be upgraded to 4.62.0 in our Australia region April 30, at 17:00 UTC, i.e. May 01 at 05:00 Melbourne time. 4.62.0 will be released to our North America and Europe regio...

Avalara degraded service

17:48 UTC - The Avalara status page now shows that all systems are operational and that the issue has been resolved. 16:58 UTC - The Avalara service has posted that they are currently experiencing deg...

Release 4.60

The commercebuild platform will be upgraded to 4.60.0 in our Australia region March 28, at 18:00 UTC, i.e. March 29 at 05:00 Melbourne time. 4.60.0 will be released to our North America and Europe reg...

Release 4.59.0

The commercebuild platform will be upgraded to 4.59.0 in our Australia region March 15, at 18:00 UTC, i.e. March 20 at 05:00 Melbourne time. 4.59.0 will be released to our North America and Europe reg...

Intermittent 500 Errors

04:07 UTC - The cause of the issue has been identified and a fix has been released. The problem should be resolved for all stores. 02:27 UTC - Our team continues to investigate. We will post updates h...

Release 4.58.0

The commercebuild platform will be upgraded to 4.58.0 in our Australia region February 28, at 18:00 UTC, i.e. February 29 at 05:00 Melbourne time. 4.58.0 will be released to our North America and Euro...

NA Region Production Issues

10:35 UTC - This issue has now been resolved and all affected sites are loading correctly. Our Development Team will be performing a root cause analysis to prevent this from occurring in future. If yo...