webstore

A video is a useful tool when it comes to helping potential buyers learn about a product. It keeps people on your website longer and engages them with your content. To add videos to your content, foll...

This functionality requires Elasticsearch to be enabled for search results. If you are not sure if this is activated on your web store, please reach out to commercebuild Customer Success. You can cont...

For products to appear on the front end, it is imperative that we assign them to a category. Please follow the below guide on how to assign products to one or many categories. Assign product(s) to a c...

What is Elasticsearch Elasticsearch is a caching mechanism which allows your customers to access a variety of different data points quickly and efficiently. Support for Elasticsearch commercebuild con...

From time to time, an order may become stuck in the Queued processing status. This can occur for various reasons. The fastest way to remedy this issue is to Cancel the order that is stuck in the Proce...

In step four of the checkout process, you may want to order the carriers/shipping options in a specific way. To configure this, go to System > Shipping Setup > Carriers. Once on the Carriers pag...

Product reviews allow your customers to leave feedback about your products. They can be enabled in the Product Tabs Module on the Product Page. They will also need to be enabled for B2B users and/or B...

You may want to view all pages on your site that Google can crawl which also 404. To achieve this, make sure you have added your website to Google Search Console. Once it's added, you can then monitor...

A registration form appears when a guest user creates an account with your web store. You can modify the form to include fields to suit your business needs. Getting Started Go to your admin dashboard ...

The main navigation menu which appears on the header bar of every page looks generally like the one shown below with a parent category showing subcategories listed in a pull-down menu. With Sub Catego...