Tutorials

Product tags are useful when it comes to tagging your products so they are searchable if a tag is entered as a search criterion. Tags leverage Elasticsearch capabilities so ES must be enabled on the site. This guidance assumes that your web store has Elasticsearch on Search enabled. However, if you’re not sure whether the […]

How to create containers How to insert modules/content elements How to resize the columns How to position the containers How to create containers The first step is to edit the page, product, form, or category where you are configuring your content grid. Scroll down and press the “Add Container” button. That will create a new […]

You need to add relevant countries to make them available as shipping destinations. For example, if you like a shipping carrier to be available for Canadian and US addresses, then add those two countries to your preferred list. Getting Started In the admin dashboard, navigate to System > Shipping Setup > Countries and enable the countries […]

You may display one or more responsive rotating images or banners in a carousel for any size. It is often used as advertising placement containing a link to anywhere on the web or within your webstore. Setup the carousel 1) Set the maximum size for width and height, click Apply and then Close These parameters […]

Purchase orders and the estimated time of delivery for the products on order can be displayed in the web store. This is useful for communicating when additional stock will be available for certain items, especially items on back order. Displaying Purchase Order Information User Group Settings For B2B users — including Site Administrators — the […]

To add Puerto Rico as a shipping destination, you would need to add it as State as well as a Country. Getting Started In the admin dashboard, navigate to System > Shipping Setup > Countries and enable Puerto Rico from the Preferred Countries list. Puerto Rico as a Country Next, navigate to System > Shipping […]

Before you begin adding a new user to your webstore, you will first need to decide whether the user will be a B2C user or a B2B user. The difference between the two can be reviewed in this article » Jump to a section: Create a new B2C user Create a new B2B user Create […]

In this guide we will walk you through a couple of different ways you can integrate a Mailchimp signup form into your webstore to allow users to sign up for your newsletters. Log into your Mailchimp account navigate to “Audience → Signup forms” to select the type of form you want to use. Embedded forms […]

If your webstore is unable to connect to the server (for example, you are seeing “No SSH Connection” errors) follow these steps to restart the service. Start or Restart Symphony Client Service with the application. Run the Symphony Client application. Either search for the Symphony Client application in the start menu, or locate the Symphony […]