Tutorials

You can view the emails that your web store sends to users via the Dashboard. Go to ERP Integration > Site Logs. Ensure the dropdown box in the top-right is set to Mail Log. If your site is still on Sync 1, then the Replication Log is shown by default. If the emails are logged […]

The Shipping Address field in Step 2 of the Checkout Process doesn’t expect an address but rather a customer’s/business’ name which can be confusing to the users. The label can be easily modified in your admin dashboard by navigating to System > Labels. Locate the field “Shipping Name” under the panel Tax, Billing & Shipping […]

A video is a useful tool when it comes to helping potential buyers learn about a product. It keeps people on your website longer and engages them with your content. To add videos to your content, follow a simple step-by-step process: Getting Started For the sake of this guide, we will add a video to […]

This functionality requires Elasticsearch to be enabled for search results. If you are not sure if this is activated on your web store, please reach out to commercebuild Customer Success. You can control which data points in your products are searchable via the Boosting setting in the Elasticsearch Search Configuration. To set this up, go […]

For products to appear on the front end, it is imperative that we assign them to a category. Please follow the below guide on how to assign products to one or many categories. Assign product(s) to a category Navigate to Catalog > Categories. Locate and select the category to which product(s) are to be assigned. […]

In step four of the checkout process, you may want to order the carriers/shipping options in a specific way. To configure this, go to System > Shipping Setup > Carriers. Once on the Carriers page, observe that each carrier has a value for the Sort Order column. The Sort Order will determine the order in […]

Product reviews allow your customers to leave feedback about your products. They can be enabled in the Product Tabs Module on the Product Page. They will also need to be enabled for B2B users and/or B2C users through the System → Features page. B2B User Settings: /admin/msite/features B2C User Settings: /admin/msite/features/public Once enabled, the Product […]

You may want to view all pages on your site that Google can crawl which also 404. To achieve this, make sure you have added your website to Google Search Console. Once it’s added, you can then monitor for 404 pages. In Google Search Console: Click “Coverage” Click “Excluded” Add a filter for “Type” Set […]

The main navigation menu which appears on the header bar of every page looks generally like the one shown below with a parent category showing subcategories listed in a pull-down menu. With Sub Categories Module, you can customize the main navigation menu by changing the layout and appearance of its subcategories. You can also include […]

If your webstore supports multi-languages, then you can add or edit labels specific to different languages. For example, For that, go to your admin dashboard and navigate to either System > Labels or System > Features, depending on from where the label is derived from. Select a language from the language switcher on the header […]