06:43 UTC - Intercom reports the issue is now resolved, and our ticketing system should be fully functional. 05:53 UTC - Intercom, our support ticketing and chat system, has been experiencing an on-go...
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Release 4.100
The commercebuild platform will be upgraded to 4.100 in our Australia region on October 22, at 20:00 UTC, October 23 at 06:00 Melbourne time. 4.100 will be released to our North America and Europe reg...
Release 4.99
The commercebuild platform will be upgraded to 4.99 in our Australia region on October 9, at 20:00 UTC, October 10 at 06:00 Melbourne time. 4.99 will be released to our North America and Europe region...
Release 4.98
The commercebuild platform will be upgraded to 4.98 in our Australia region on September 24, at 20:00 UTC, September 25 at 06:00 Melbourne time. 4.98 will be released to our North America and Europe r...
Release 4.97
The commercebuild platform will be upgraded to 4.97 in our Australia region on September 11, at 20:00 UTC, September 12 at 06:00 Melbourne time. 4.97 will be released to our North America and Europe r...
Release 4.96
The commercebuild platform will be upgraded to 4.96 in our Australia region on August 27, at 20:00 UTC, August 28 at 06:00 Melbourne time. 4.96 will be released to our North America and Europe regions...
Release 4.95
The commercebuild platform will be upgraded to 4.95 in our Australia region on August 13, at 20:00 UTC, August 14 at 06:00 Melbourne time. 4.95 will be released to our North America and Europe regions...
Statement on Recent Service Disruptions in North America
Dear Valued Customers, We sincerely apologize for the recent service disruptions experienced on the commercebuild Platform in North America on July 23, July 25 and August 1. These interruptions, which...
Loading errors for some NA web stores
Incident Affecting commercebuild Caching Store Services commercebuild customers in the North American Region were affected by a Cache platform out of memory incident. Incident began at 2024-08-06 04:4...
500 Errors reported in North America
17:37 UTC - All systems remain stable and we will continue to monitor and investigate. This post will be updated with a final assessment once those investigations are complete. 16:40 UTC - All sites a...