20:31 UTC: Everything should be functioning normally now, and our team will review the incident to ensure safeguards are put into place to prevent future occurances. 18:45 UTC: Our systems team is put...
Archive by Author
Performance issues in the NA region
21:35 UTC: All systems are operating as expected and our systems team is reviewing what occurred and steps that can be taken to prevent this type of issue in the future. If any further details are pro...
Release 4.121
The commercebuild platform will be upgraded to 4.121 in our Australia region on August 29, at 20:00 UTC, August 30 at 06:00 Melbourne time. 4.121 will be released to our North America and Europe regio...
Release 4.120
The commercebuild platform will be upgraded to 4.120 in our Australia region on August 12, at 20:00 UTC, August 13 at 06:00 Melbourne time. 4.120 will be released to our North America and Europe regio...
Release 4.119
The commercebuild platform will be upgraded to 4.119 in our Australia region on July 30, at 20:00 UTC, July 31 at 06:00 Melbourne time. 4.119 will be released to our North America and Europe regions A...
Release 4.118
The commercebuild platform will be upgraded to 4.118 in our Australia region on July 15, at 20:00 UTC, July 16 at 06:00 Melbourne time. 4.118 will be released to our North America and Europe regions J...
Release 4.117
The commercebuild platform will be upgraded to 4.117 in our Australia region on July 01, at 20:00 UTC, July 02 at 06:00 Melbourne time. 4.117 will be released to our North America and Europe regions J...
Release 4.116
The commercebuild platform will be upgraded to 4.116 in our Australia region on June 17, at 20:00 UTC, June 18 at 06:00 Melbourne time. 4.116 will be released to our North America and Europe regions J...
General outage affecting load times for some stores
21:48 UTC: Cloudflare's status page indicates the issue is resolved on their end, and we have had no new reports of issues. Please reach out to the support team with any questions. 19:37 UTC: We have ...
Release 4.115
The commercebuild platform will be upgraded to 4.115 in our Australia region on June 8, at 20:00 UTC, June 9 at 06:00 Melbourne time. 4.115 will be released to our North America and Europe regions Jun...