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UTC 18:57: All sites should now be back online, and our team is investigating the root cause. We will follow up here with a final statement on the cause of the outage. UTC 18:13: Our team is investiga...

The commercebuild platform will be upgraded to 4.107 in our Australia region on February 11, at 20:00 UTC, February 12 at 06:00 Melbourne time. 4.107 will be released to our North America and Europe r...

Our North American region production servers will undergo scheduled database maintenance on Monday, February 10th from 7:00 AM to 9:00 AM UTC (2:00 AM to 4:00 AM EST / Sunday 11:00 PM to Monday 1:00 A...

The commercebuild platform will be upgraded to 4.106 in our Australia region on January 28, at 20:00 UTC, January 29 at 06:00 Melbourne time. 4.106 will be released to our North America and Europe reg...

Our team will be performing scheduled updates to our database system from January 28 to February 13. These updates will be conducted in phases, with different stores affected at different times. Pleas...

The commercebuild platform will be upgraded to 4.105 in our Australia region on January 15, at 20:00 UTC, January 16 at 06:00 Melbourne time. 4.105 will be released to our North America and Europe reg...

21:33 - All queued Elasticsearch reindexes should now be fully processed. Our team is reviewing the source of the issue and will address it as needed. 20:33 - Our system team states that the Elasticse...

On Thursday (09 Jan 2025) commercebuild will perform routine maintenance on the MySQL databases. The expected downtime is up to 30 minutes, during which time stores will be unavailable. This maintenan...

The commercebuild platform will be upgraded to 4.104 in our Australia region on December 18, at 20:00 UTC, December 19 at 06:00 Melbourne time. 4.104 will be released to our North America and Europe r...

23:10 UTC