Try Your Webstore in Incognito/Private Mode to Rule Out Browser Issues

Sometimes, issues on a webstore are caused by cached data, cookies, or browser extensions. Trying the site in Incognito (or Private Browsing) mode is a quick way to check if the problem is related to your browser’s stored data.

Why this helps:

• Bypasses cached files: Loads a fresh copy of the site.
• Disables most extensions: Prevents add-ons from interfering with the page.
• Avoids saved cookies: Helps test without stored login or session data.

If the webstore works fine in Incognito/Private mode, the issue is likely linked to your regular browser session, cache, cookies, or an extension.

How to Open Incognito/Private Mode in Different Browsers

Google Chrome (Windows/Mac)

1. Open Chrome.
2. Click the three dots menu in the top-right corner.
3. Select New Incognito Window.
   (Shortcut: Ctrl + Shift + N on Windows / Command + Shift + N on Mac)

Mozilla Firefox (Windows/Mac)

1. Open Firefox.
2. Click the three lines menu in the top-right corner.
3. Select New Private Window.
   (Shortcut: Ctrl + Shift + P on Windows / Command + Shift + P on Mac)

Microsoft Edge

1. Open Edge.
2. Click the three dots menu in the top-right corner.
3. Select New InPrivate Window.
   (Shortcut: Ctrl + Shift + N on Windows / Command + Shift + N on Mac)

Safari (Mac)

1. Open Safari.
2. From the File menu, select New Private Window.
   (Shortcut: Command + Shift + N)

Safari (iPhone/iPad)

1. Open Safari.
2. Tap the tabs button (two overlapping squares).
3. Tap [x] Tabs → choose Private.
4. Tap Done.

Chrome (Android/iPhone)

1. Open Chrome.
2. Tap the three dots menu.
3. Select New Incognito Tab.

Firefox (Android/iPhone)

1. Open Firefox.
2. Tap the three dots menu.
3. Select New Private Tab.

Edge (Mobile)

1. Open Edge.
2. Tap the tabs icon.
3. Select InPrivate.

💡 Tip: If the site works fine in Incognito/Private mode, try clearing your browser’s cache and disabling extensions in your regular session to fix the issue permanently.