Try Your Webstore in Incognito/Private Mode to Rule Out Browser Issues

Sometimes, issues on a webstore are caused by cached data, cookies, or browser extensions. Trying the site in Incognito (or Private Browsing) mode is a quick way to check if the problem is related to your browser’s stored data.

Why this helps:

Bypasses cached files: Loads a fresh copy of the site.
Disables most extensions: Prevents add-ons from interfering with the page.
Avoids saved cookies: Helps test without stored login or session data.

If the webstore works fine in Incognito/Private mode, the issue is likely linked to your regular browser session, cache, cookies, or an extension.

How to Open Incognito/Private Mode in Different Browsers

Google Chrome (Windows/Mac)

Open Chrome.
Click the three dots menu in the top-right corner.
Select New Incognito Window.
(Shortcut: Ctrl + Shift + N on Windows / Command + Shift + N on Mac)

Mozilla Firefox (Windows/Mac)

Open Firefox.
Click the three lines menu in the top-right corner.
Select New Private Window.
(Shortcut: Ctrl + Shift + P on Windows / Command + Shift + P on Mac)

Microsoft Edge

Open Edge.
Click the three dots menu in the top-right corner.
Select New InPrivate Window.
(Shortcut: Ctrl + Shift + N on Windows / Command + Shift + N on Mac)

Safari (Mac)

Open Safari.
From the File menu, select New Private Window.
(Shortcut: Command + Shift + N)

Safari (iPhone/iPad)

Open Safari.
Tap the tabs button (two overlapping squares).
Tap [x] Tabs → choose Private.
Tap Done.

Chrome (Android/iPhone)

Open Chrome.
Tap the three dots menu.
Select New Incognito Tab.

Firefox (Android/iPhone)

Open Firefox.
Tap the three dots menu.
Select New Private Tab.

Edge (Mobile)

Open Edge.
Tap the tabs icon.
Select InPrivate.

💡 Tip: If the site works fine in Incognito/Private mode, try clearing your browser’s cache and disabling extensions in your regular session to fix the issue permanently.