Sage 300

How to configure credit card fee – Sage 300

Note: credit card fee is not the same as pre-auth increase. Pre-auth increase is a buffer (or a floating amount) that is added to the pre-authorization on the card via the payment gateway settings whe...

Modules Required for commercebuild Sage 300 User

For your commercebuild web store to integrate seamlessly with Sage 300, our web store user should have full access to the following modules: OE (Order Entry) AR (Accounts Receivable) AP (Accounts Paya...

How to Check a Price in Sage 300

If there is a price discrepancy on a Sage 300 web store, our team will request that you show the price for the item(s) in question through Order Entry in Sage 300. To provide us this information, open...

Paya Connect Desktop Client Not Running

If you are seeing errors under /admin/Msystem_notifications regarding Paya Connect Desktop (Sage Exchange Desktop) Client Not Running, here are the steps to get that running again. Open Symphony Clien...

How to restart the Symphony Client service

If your webstore is unable to connect to the server (for example, you are seeing “No SSH Connection” errors) follow these steps to restart the service. Start or Restart Symphony Client Ser...

Activate new products in your web store

When adding new items to your commercebuild store, there are a few steps that must be taken to make them active and accessible online. Navigate to Catalog > Products and search for a product to che...

Company Profile in Site Settings

If you navigate to System > Site Settings on your webstore’s admin dashboard, the details under the Client Location Details tab are the location details of your company. As emails sent from t...