Tutorials

Purchase orders and the estimated time of delivery for the products on order can be displayed in the web store. This is useful for communicating when additional stock will be available for certain items, especially items on back order. Displaying Purchase Order Information User Group Settings For B2B users — including Site Administrators — the […]

To add Puerto Rico as a shipping destination, you would need to add it as State as well as a Country. Getting Started In the admin dashboard, navigate to System > Shipping Setup > Countries and enable Puerto Rico from the Preferred Countries list. Puerto Rico as a Country Next, navigate to System > Shipping […]

Before you begin adding a new user to your webstore, you will first need to decide whether the user will be a B2C user or a B2B user. The difference between the two can be reviewed in this article » Jump to a section: Create a new B2C user Create a new B2B user Create […]

In this guide we will walk you through a couple of different ways you can integrate a Mailchimp signup form into your webstore to allow users to sign up for your newsletters. Log into your Mailchimp account navigate to “Audience → Signup forms” to select the type of form you want to use. Embedded forms […]

If your webstore is unable to connect to the server (for example, you are seeing “No SSH Connection” errors) follow these steps to restart the service. Start or Restart Symphony Client Service with the application. Run the Symphony Client application. Either search for the Symphony Client application in the start menu, or locate the Symphony […]

Your webstore admin includes an area where you can add custom CSS, to refine and control the style of your site. That is located under System → Modules → Custom CSS. You can control which pages and types of pages your custom CSS will appear on by selecting the appropriate tab. Your options include: All […]

Once you have an understanding of what B2B user groups are, you’ll be able to begin creating them. You can create as many as you’d like but you are required to have at least one ready for users to be assigned to. First, navigate to Customers > Customer Groups in the eCommerce Console. Default groups […]

All of your B2B users will be assigned to a group. You can create multiple groups and they will determine certain settings for all users that have been assigned to it. The most common settings involve the following: What type of payments they can make (on account, by credit card) Whether or not they can […]

To add a custom banner to the header of your site – for the purposes of advertising a sale, for example, or to provide a notice to your customers – can be done quickly and easily through the webstore’s Custom Tags. Log into your store and navigate to “Settings → Modules → Custom Tags”. You […]

Embedding Google maps with locations to your offices or warehouses can help customers get directions to your business fairly quickly and easily. To embed Google maps on the frontend, go to Google maps – https://www.google.com/maps and follow these simple steps: In the Search Google Maps text box, type in the address of the location you […]