Sage

This article explains the difference between linking to another A/R customer and assuming another user account on the web store. When a user has permissions to switch to different user accounts, they will be able to open a popup window that looks similar to the following. From there, they can either link to another user, […]

Overview When managing Sage with commercebuild, you may occasionally need to either upgrade your existing Sage installation or move Sage to a new server. These are two different processes. A Sage upgrade usually involves installing a newer version of Sage on the same server and temporarily stopping a few services to prevent sync interruptions. A […]

To check the version of commercebuild Payments that your system is running, click the Start button, type “Add or remove programs” and then click the match that appears: Once the window opens, filter the applications by “commercebuild Payments”: Current Versions Your system is up-to-date if you have the following versions installed: commercebuild Payments V2.0.0 commercebuild […]

On occasion you might find that an order fails to post to Sage due to certain issues in the order details. Typically these issues are special characters that need to be removed prior to posting. Other times it might be that required information is missing. This data cannot be modified in the web store admin […]