Hi Team, Is there a way to hide active promotions from our users account page? Or just hide specific promotions etc? When I go to set up a promotion I don’t see an option to ‘hide’ it: But if I ...
Suggested Replacements
Hi Team, I think I have asked this before and it wasn’t an available feature but trying my luck again. We will frequently be out of stock of 1 item but have another replacement item in stock and ava...
MailChimp Integration
Hi Bradly My email campaign manager, Ana, contacted Mailchimp about integrating with our platform and this is what their IT person came back with. Will you see if we are currently doing this or if we ...
Saved Cart does not reflect the correct price w.r.t. the UoM of the saved item
Hi Team, We are updating the default UoM on our towel pages to be by the case rather than by the dozen. As such we are updating all of our towel ordering customers saved carts. We understand this is a...
Incorrect “Grand Total” Order Total
Hi Guys, We have noticed that for some of our customers their order total and subtotal are showing as wildly different numbers. For example customer PRIN14 on PetrA-1. When you go into their order his...
When variant options are clicked, products under Related Items section lose their prices
Hi Team, We have noticed that when on a towel page that has contract pricing, that same pricing is also populating on the related items tab to the right of the item (see screenshot below). When you ar...
Kitting Items/Configurator products
Hi Team, Wondering if you can help us with this issue. Right now we have kitted items on our site, for example: PD100-B32W3KIT. This kit would contain the following components: PD100-B32WB x 3 PD100-B...