Hi Team, Can someone look into why this order is showing these items on back order? Sage is saying we have stock of both parts. Thanks President – Sales & Distribution Les Hall Filter North Vanc...

Hi Team, I noticed that when viewing this product via the “Quick Order” link, the QTY On Hand is showing -4. When you add this to cart, it says there are 8 available in Abbotsford (Location 2). Ca...

Hello, I am finding a potential issues with the My Account->Orders section where you filter by Status->Back Order. Please see below. This account definetly has open back orders but as you can se...

Hi all, See below. Why would there be a mandatory “Shipping Address” field and then another mandatory “Address” field. What would you suggest our customer enter under “Shipping Address” an...

Linked Issue – https://xmdevelopmentsintl.atlassian.net/browse/SRVECOM-10107

Hi Bradly, Thanks again for the chat today. Regarding the conversation around Order Confirmations. I see why the order confirmation is saying the “weird” info. Notice at the bottom it is saying th...

Hi Jason, This conversation will track the issue of incorrect ETA date in order confirmation emails. For reference, this is what is shown on the webstore: And the below is what is shown on confirmatio...

Hi team, I am finding the webstore to be very “glitch” today. I have tried both Firefox and Google Chrome and the same result happens. I will try to explain as best as I can so you can try to repl...