Hi Jess, Hope all is well. I was wondering if you could help me with this as I’ve ran into a similar issue with a parent product ending in X – the SK710X. The 3 child products of the SK710X are th...

Hi CommerceBuild Support Team! We have a parent product called DX that is live on our website, but the FAQ and Manual buttons in the Support section search for D instead of DX and I don’t know why. ...

Hi Commerce build In the check out section I noticed there are strange lines in the credit card section and in the shipping section – see attached screenshot I noticed the Google MAPs wont load corr...

Hi Commercebuild We imported the attached “GOOD” file into the multilanguage part of the website to update some product information. The changes were implemented on the website (see updated conten...

Hi Latika That link doesn’t work. Was the feature request created? Liohn Sherer Executive Vice President | Vice Président Éxecutive Ideal Security Inc. Tel: 800-361-2236 x243 (514-363-1030) Fax: 8...

Hi team. Is there a way that B2B customer ship-to addresses can be organized either by Store number (as they are in Sage) or alphabetically? Attached is how they appear currently for the customer on-s...

Hi. Something is (still) wrong with the way that CommerceBuild is reporting transactions to Google Analytics. Yesterday we had 4 transactions, 18 total units, for a total value of $948.62 (see attache...

Hi Commerce Build Team Asking these quick questions as they are customer facing Customer says he is trying to order but his state isn’t listed, I tried to replicate the problem and noticed that when...