Hi, You can see in the attached screenshot that I currently have the Food Supplies website settings configured to hide the ‘add to cart’ button when an item is out of stock. Can I display ...

I noticed our Food Supplies website (foodsupplies.ca) doesn’t have the ‘Mobile Menu’ option available in the admin, under the ‘Content Management’ tab. This option exists...

I’m having an issue with the check-out process on the Food Supplies staging site this morning. https://foodsupplies.staging-mysagestore.com/ On the check-out process, the field to select your &#...

I noticed that the email order confirmations we receive from cookupco.ca don’t show an amount line for the shipping. (See attached screenshot). In the case of the attached order, shipping was fr...

Hi Josh, As per your last chat with Ashley, I am creating a separate ticket in the system regarding the reindexing issues you’re facing. We have an issue logged with development about this and a...

Failed Orders

General Issue

Hi, regarding our webstore www.cookupco.ca We received a Google Search Console email stating that Search Console has identified that your site is affected by 1 Breadcrumbs structured data issue(s): Mi...

Hi all, Please reach out to support@commercebuild.com in the future. Support requests in my inbox will not be responded to in a timely manner, unfortunately. I am CC’ing that inbox, and we&#8217...

Hi, On our website foodsupplies.ca, we have a customer named Louis Trading Company set up with a B2B web order account. However, they are currently seeing QTY breaks pricing on an item that they shoul...