Good morning Has something changed on the back end of the webstore? We are updating pricing yesterday on some items and it is not showing yet today – Brittany is going to try to shut the pricing off...

Good morning We would like to have a disclaimer added to the UPS Next Day and UPS Second Day Air options on the webstore. We would like to add the following disclaimer: “Orders with this shipping op...

Hi Casey, Sorry, we didn’t see this one in the support queue. To help can you please answer these questions It looks like you’ve manually created orders for this customer, does any windows pop-up ...

Hi Jason, In another ticket, you asked: > Are the items that ship via freight options labeled as such in the Google Product Feed? You can view the product feed here: https://www.acandb.com/sitem...

Hi Jason, NO problem we can definitely help. I am ccing our support team who will be able to help you. They will reach out soon. Cheers! On Mon, Aug 23, 2021 at 3:24 PM Jason Eastling <jason@campai...

Hi commercebuild support, Do you have any image compression capabilities available? We need to compress image files to improve performance, but it could be daunting with the volume of images on the we...

Hello Support Team, Can you please help with this? For order ACBWEB0001658, the customer was reporting they were double charged. The order originally showed up as an order for $885.87 for the followin...

Good afternoon Bradly or Lakita, can one of you help me with Jason’s inquiry below? Thanks Heather Jeffrey Marketing | Sales Manager | American Copper & Brass, LLC T: 517.610.5709 | F: 800.439.7...

Can you please help us with this? Regardless of whether they are a B2B or B2C customer, it should be showing stock to all customers. Thanks Heather Jeffrey Marketing | Sales Manager | American Copper ...

Hello Support Team, Is the Orlando warehouse included in the feed values for inventory? The feed is showing multiple SKUs as out of stock when they have inventory in Orlando: Example Item Codes: 13-10...